At Kozyled, we take pride in offering unique products crafted by talented designers from around the world. Our shipping process ensures safe and timely delivery of your order. Please review our shipping policy below.
DELIVERY ACROSS EUROPE AND BEYOND
When ordering from Kozyled, delivery times may vary based on the designer’s location. However, shopping with us comes with many advantages:
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Fair Pricing – We ensure you receive value for every penny spent.
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Top-Quality Products – Every product meets our high-quality standards.
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Best Customer Service – Our dedicated team is ready to assist you.
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Free Shipping – Enjoy free shipping on all orders.
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Easy Returns (Within 30 Days) – Hassle-free returns within 30 days.
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30-Day Money-Back Guarantee – If you're not satisfied, we offer a refund.
SHIPPING TIMELINES
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Domestic Shipping (Same country as the designer): Shipped within 1 working day, delivery in 1-3 working days.
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Within Europe: Expect delivery within 3-7 working days.
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International Shipping: Orders from designers outside Europe may take 20-25 working days. Your patience ensures you receive a carefully crafted item.
ORDER TRACKING
Once your order is shipped, you will receive an email with a tracking number to monitor your shipment in real-time.
International Shipments: You will receive a tracking link a few days before delivery from both your local courier and us.
For assistance, go to ou Order Tracking page or contact our support team at info@kozyled.com.
SHIPPING COSTS
Enjoy free shipping on all orders. No hidden fees, no minimum spend—our way of thanking you for choosing Kozyled.
MULTIPLE ITEMS
If you order multiple items, they may come from different designers, and may arrive separately due to varied shipping locations. Each item will have individual tracking details for your convenience.
SHIPPING ADDRESS
Please ensure that your shipping address is accurate and complete at checkout to avoid delays. We are not responsible for incorrect or incomplete addresses provided by the customer.
SHIPPING DELAYS
While we strive to meet estimated shipping times, external factors such as customs, weather conditions, or postal delays may impact delivery. If you experience unexpected delays, contact us for assistance.
QUESTIONS & ASSISTANCE
For any shipping or tracking inquiries, reach out to our customer support team at info@kozyled.com. We are here to ensure your shopping experience is smooth and enjoyable.
Thank you for choosing Kozyled for your unique items. We appreciate your support and look forward to serving you!
