Privacy Policy

Kozyled operates this website and online store to provide customers with a safe and reliable shopping experience.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or contact us.

If there is a difference between our Terms of Service and this Privacy Policy, this Privacy Policy applies to how we handle personal information.

By using our website or services, you confirm that you have read and understood this Privacy Policy.

Personal Information We Collect

Personal information means data that identifies you or can reasonably be linked to you.
It does not include anonymous or fully deidentified data.

Depending on how you use our services, we may collect the following information:

Contact details such as your name, billing address, shipping address, phone number, and email address
Payment details such as card type, transaction information, and payment confirmation
Account information such as login details and preferences
Order information such as products viewed, added to cart, purchased, returned, or exchanged
Customer support messages and other communications
Device and technical data such as IP address, browser type, and connection information
Usage data related to how you interact with our website

How We Collect Information

We collect personal information in the following ways:

Directly from you when you place an order, create an account, or contact us
Automatically through cookies and similar technologies when you use our website
From service providers who help us operate our store and process orders
From trusted partners where permitted by law

How We Use Your Information

We use your personal information to:

Process orders and payments
Deliver products and manage returns or exchanges
Manage your account and customer preferences
Provide customer support and respond to inquiries
Improve our website and shopping experience
Send service related messages about orders or accounts
Send marketing messages if you choose to receive them
Prevent fraud and maintain website security
Comply with legal and regulatory requirements

Marketing Communications

You may receive promotional emails from Kozyled.
You can unsubscribe at any time using the link in our emails.

Even if you unsubscribe, we may still send essential messages about your orders or account.

Sharing Personal Information

We may share your personal information only when necessary, including:

With Shopify and other service providers that support payments, hosting, analytics, and shipping
With delivery partners to ship your orders
With marketing partners where allowed by law
When required by law or legal authorities
During business transactions such as a merger or company transfer

All partners are required to protect your information.

Shopify Platform

Our store is hosted on Shopify.
Shopify processes personal information to operate and improve the platform.

Your data may be processed in countries outside your own.
Shopify handles this data according to its own privacy policies.

You can learn more at the Shopify Privacy Policy website.

Third Party Websites

Our website may include links to third party websites.
We are not responsible for the privacy practices or content of these websites.

Please review their privacy policies before sharing personal information.

Children Privacy

Our services are not intended for children.
We do not knowingly collect personal information from individuals under the legal age.

If a child has provided personal information, a parent or guardian may contact us to request deletion.

Data Security and Storage

We use reasonable security measures to protect your information.
However, no system is completely secure.

We keep personal information only as long as necessary for business, legal, or service purposes.

Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information
Request correction of incorrect data
Request deletion of your personal information
Request a copy of your data
Object to or limit certain data processing
Withdraw consent where applicable
Opt out of targeted advertising

Residents of the European Economic Area and United Kingdom may have additional rights under local law.

To exercise your rights, contact us using the details below.

International Data Transfers

Your personal information may be transferred and processed outside your country.
When required, we use approved legal safeguards for international data transfers.